I was on the Gold Coast recently and met with David Benedict the owner of the Coffee Club in Broadbeach.
What struck me was David's demeanor. He was a big bloke with earings, tattoos up his arms, a shaved head and yes I did look around for the Harley.
David is a Boilermaker by trade and worked all over the world in management for multi-billion dollar construction companies. After 20 years of travel he was looking for a work life balance so he could spend more time with his family. He found in the form of a Coffee Club franchise.
We know franchises have great training in most cases but what struck me was the friendliness and service that David and his crew gave. After 7 months in the industry he says that leadership and having business systems are key. Small independent businesses should take note.
David has 'live life' on his knuckles which his motto, life is journey, go enjoy it.
His Coffee Club is at 90-110 Surf Parade, Broadbeach, Qld.